SERVING WITH EXCELLENCE FOR OVER 25 YEARS

TCL IPeX

The Telecard Story

Why Telecard?

Integrated Telecom Operator

Long Distance, Local Loop, Data & Voice MPLS, Satellite & ICT Sol.

Skilled Team

Highly skilled team of professionals to design, develop and deploy the solution.

Reach

Nationwide service availability with International footprint.

Experience

Over 28 years experience of Telecom and ICT networks.

Customer Service

24X7 Best in Class customer support through a dedicated Enterprise Account Manager (EAM).

Redundancy

End to end redundancy, from last mile to core & beyond.

What does customer need?

  • 1
    Customizable & Seamless Integration

    Connect the existing education network and PSTN network, make full use of bandwidth

  • 2
    Cost Effective Yet Reliable

    Lower switching & operational cost without compromising on quality and reliability.

  • 3
    Scalable & Future Proof

    Not only cater the future expansion of organization, but adaptable to upcoming technologies in near future

  • 4
    24X 7 Support

    Best in Class customer support throughout the year.

  • 5
    One Stop Solution

    End to End responsibility of solution & support.

Telecard Advantage!

End to End solution & Support without multiple doors knocking.

Voice Service

Long Distance, Local Loop, Data & Voice, MPLS, Satellite & ICT Sol.

UAN & TFN

One‐window provisioning of Universal Access & Toll Free numbers.

Internet & Bandwidth

Turnkey, multi homing, Whitelisted Internet/bandwidth services.

Redundant Network

Offers last mile, core and upstream redundancy.

Customized Solutions

The most fitting solution that can be tailored as per customer’s specific need.

Work‐from‐Home Sol

Work‐out‐of‐home solutions.
Saves facility & manning costs.

SMS Integration

Offers Masking, Short Code, & Shared Short Code, Push & Pull services.

Hosted @ Telecard Option

The PBX system hosted @ Telecard data center, customer doesn’t need to worry about heavy upfront and maintenance cost of hardware.

Introduction of IPeX

IPeX is a complete communication system that provides telephone calls over IP data network. With IP at its ‘Core’ switching, the IPeX along with TDM based media gateway architecture delivers a perfect hybrid solution for telecommunication needs.

Growing Business or Even a Startup – Telecard IPeX will help you achieve your goals.

Why Choose IPeX?

A great opportunity for Customer

Customizable

can be tailored as per the customer’s specific requirement with integration of legacy technologies like PRI, or POT lines as well.

Hardware Agnostic

Independent of any specific or properitery hardware & can be run on existing computers/servers.

Scalable

Hassle free addition of more extensions and user. No worries for new features and compatibiloity with future applications.

Easy to Manage

Substantial Savings not only in up front cost but saves a lot in operating expense when bundle with Telecard Voice solutions.

Un matched Technical Support

backed by a highly skilled team of technical support team ready to extend their support on 24X7 basis.

Wide Range of Features

In addition to standard features of a legacy PBX, it has advanced features utilizing the benefits of IP telephony.

Salient Features

AUTO ATTENDANT

mimics the receptionists or switch‐ board operators’ role by acting as a virtual receptionist.

IVR GREETING MESSAGE

Identifies & routes callers to desired / appropriate extension, department, waiting queue or pre‐recorded message.

BLACK LIST/WHITE LIST

Used to block /Allow incoming and/or outgoing calls.

DISTINCTIVE RINFTONE

An advanced feature that enables the phone to play a specific ringtone.

CALL CONFERENCE

Coferencing facility for 3 or more people.

CALL PARKING

To put a call on hold so that another person can pick it up on a different phone.

FIND ME / FOLLOW ME

Ability to receive calls at any number of designated phones, whether ringing all at once, or in sequence.

VOICE MAIL TO EMAIL

voicemails automatically routed to a person’s mobile phone or other devices, letting him check his messages immediately without interrupting anyone if he is in meeting

Additional Features

DID/DOD

All extensions will have a direct virtual number enabling a user to dial / receive calls directly without involving operator.

Multiple Office Peering

transmit voice calls over the WAN IP Network of client connecting multiple branches.

Least Cost Routing

choosing the best path for outbound phone calls based on the lowest available cost for the route.

Time Conditions

Calls can be routed to different destinations at different time. Different inbound routes can use different Time Condition settings,

Toll Restriction

Toll Restriction allows to block outgoing calls to certain types /destinations.

Call Screening

screening incoming calls and choosing desired option..For example, if a family member is calling, call can be redirect to cell phone,

Billing Reports

Generate various reports of usage based upon extensions, DIDs or any other set criteria.

Call Recording

Capable of recording a conversation, either system wide or by meeting some filter criteria (e.g. an extension, a called number, a calling number or a line).

Reports

Calling Detail Reports

  • DID
  • Destination
  • Caller ID Number
  • Duration
  • Disposition
  • Outbound Caller ID Number
  • Call Date
  • Account Code
  • Destination Caller ID Name
  • User field
  • Caller ID Name
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