Our Alliances

When it comes to Customer Experience (CX), Genesys is a global leader in Cloud Customer Experience and Contact Centre Solutions.

Through the power of the Cloud and Artificial Intelligence (AI), Genesys technology connects every customer moment across marketing, sales, and service on any channel

Each year Genesys delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries.

Genesys and Telecard signed a Reseller agreement in 2018 entitling Telecard to sell and support Genesys Cloud™, an all-in-one solution and the world’s leading public cloud contact centre platform, in Pakistan.

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Vanrise Solutions is a leading ICT solutions provider serving various regions around the globe including the GCC market, Middle East, Europe, Africa and Asia.

Through their Core Enterprise & Affiliated partner IDS, they offer comprehensive solutions covering Enterprise Resource Planning (ERP), Archiving, Customer Relationship Management (CRM), Document Management, Workflow Management, Wealth Management, Online Trading, Brokerage Management, Fund Management, E-Commerce, and E-Government Solutions.

Vanrise products and services address a host of industries including financial markets, banking, manufacturing, publishing, communication and media, healthcare, telecom, and retail.

The alliance between Telecard and Vanrise is a strategic step that is envisioned to enhance the introduction of these products and services to Pakistani market and also to the other countries in the APAC region.

3CX is a world renowned software based PBX that works with popular IP Phones, SIP trunks, and Gateways.

It’s a complete Unified Communications solution, which offers features such as Web-Conferencing, softphones, smartphone clients and more.

Over 250,000 customers in 190 countries who trust 3CX to help their businesses connect and collaborate.

In Pakistan, 3CX partnered with Telecard in 2017 which helped extend the product and solutions to Enterprize and Corporate customers.

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Bitrix24 is an all-in-one business management platform that provides tools for team communication, task management, CRM, contact center, HR management, and document management.

It offers features such as group task management, pipeline management, sales reports, marketing tools, and unlimited cloud storage. The platform allows teams to work together on projects and communicate via video, chat rooms, workspaces, and individual workgroups.

Bitrix24 can be managed on your own server or using Bitrix24’s server. Its powerful communication and team management tools, combined with the CRM, make it an ideal solution for businesses looking to improve their productivity and efficiency.

It helps businesses maintain effective communication and collaboration across teams and departments, providing real-time updates on project progress, and helping manage customer interactions through multiple channels. With its many features and functionalities, Bitrix24 can benefit businesses of all sizes, from startups to large enterprises.

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Creatio is a global vendor of a no-code platform to automate workflows and CRM with a maximum degree of freedom. Millions of workflows are launched on its platform daily in 100 countries by thousands of clients. Creatio offerings include a no-code platform (Studio Creatio), CRM applications (marketing, sales, and service), industry workflows for 20 verticals and marketplace add-ons. Creatio help the customers’ digitize workflows, enhance customer and employee experiences, and boost the efficiency of commercial and operational teams.

Creatio is a US based Software solution company headquartered in Boston MA, with Global presence having 700 employees, 7 offices, 15 countries with local presence along with 700 partners in 100 countries.

Creatio is recognized as a Leader and Strong Performer in multiple Gartner and Forrester reports. Creatio products receive raving end-user reviews on peer-to-peer portals. Gives freedom to the customer through unlimited customization, providing a strong Marketplace of integrable products & apps

Alliance between Telecard & Creatio will help midsized and large enterprises to achieve workflow excellency through the freedom to automate workflows importantly with No-code capabilities & immense customization.

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