The Telecard Story
Integrated Telecom Operator
Long Distance, Local Loop, Data & Voice MPLS, Satellite & ICT Sol.
Highly skilled team of professionals to design, develop and deploy the solution.
Nationwide service availability with International footprint.
Over 28 years experience of Telecom and ICT networks.
24X7 Best in Class customer support through a dedicated Enterprise Account Manager (EAM).
End to end redundancy, from last mile to core & beyond.
What does customer need?
Customizable & Seamless Integration
Connect the existing education network and PSTN network, make full use of bandwidth
Cost Effective Yet Reliable
Lower switching & operational cost without compromising on quality and reliability.
Scalable & Future Proof
Not only cater the future expansion of organization, but adaptable to upcoming technologies in near future
24X 7 Support
Best in Class customer support throughout the year.
One Stop Solution
End to End responsibility of solution & support.
End to End solution & Support without multiple doors knocking.
Long Distance, Local Loop, Data & Voice, MPLS, Satellite & ICT Sol.
UAN & TFN
One‐window provisioning of Universal Access & Toll Free numbers.
Internet & Bandwidth
Turnkey, multi homing, Whitelisted Internet/bandwidth services.
Offers last mile, core and upstream redundancy.
The most fitting solution that can be tailored as per customer’s specific need.
Saves facility & manning costs.
Offers Masking, Short Code, & Shared Short Code, Push & Pull services.
Hosted @ Telecard Option
The PBX system hosted @ Telecard data center, customer doesn’t need to worry about heavy upfront and maintenance cost of hardware.
Introduction of IPeX
IPeX is a complete communication system that provides telephone calls over IP data network. With IP at its ‘Core’ switching, the IPeX along with TDM based media gateway architecture delivers a perfect hybrid solution for telecommunication needs.
Growing Business or Even a Startup – Telecard IPeX will help you achieve your goals.
Why Choose IPeX?
A great opportunity for Customer
can be tailored as per the customer’s specific requirement with integration of legacy technologies like PRI, or POT lines as well.
Independent of any specific or properitery hardware & can be run on existing computers/servers.
Hassle free addition of more extensions and user. No worries for new features and compatibiloity with future applications.
Easy to Manage
Substantial Savings not only in up front cost but saves a lot in operating expense when bundle with Telecard Voice solutions.
Un matched Technical Support
backed by a highly skilled team of technical support team ready to extend their support on 24X7 basis.
Wide Range of Features
In addition to standard features of a legacy PBX, it has advanced features utilizing the benefits of IP telephony.
mimics the receptionists or switch‐ board operators’ role by acting as a virtual receptionist.
IVR GREETING MESSAGE
Identifies & routes callers to desired / appropriate extension, department, waiting queue or pre‐recorded message.
BLACK LIST/WHITE LIST
Used to block /Allow incoming and/or outgoing calls.
An advanced feature that enables the phone to play a specific ringtone.
Coferencing facility for 3 or more people.
To put a call on hold so that another person can pick it up on a different phone.
FIND ME / FOLLOW ME
Ability to receive calls at any number of designated phones, whether ringing all at once, or in sequence.
VOICE MAIL TO EMAIL
voicemails automatically routed to a person’s mobile phone or other devices, letting him check his messages immediately without interrupting anyone if he is in meeting
All extensions will have a direct virtual number enabling a user to dial / receive calls directly without involving operator.
Multiple Office Peering
transmit voice calls over the WAN IP Network of client connecting multiple branches.
Least Cost Routing
choosing the best path for outbound phone calls based on the lowest available cost for the route.
Calls can be routed to different destinations at different time. Different inbound routes can use different Time Condition settings,
Toll Restriction allows to block outgoing calls to certain types /destinations.
screening incoming calls and choosing desired option..For example, if a family member is calling, call can be redirect to cell phone,
Generate various reports of usage based upon extensions, DIDs or any other set criteria.
Capable of recording a conversation, either system wide or by meeting some filter criteria (e.g. an extension, a called number, a calling number or a line).
Calling Detail Reports
- Caller ID Number
- Outbound Caller ID Number
- Call Date
- Account Code
- Destination Caller ID Name
- User field
- Caller ID Name
Our Engagement Process
After initial discussion a pre sales meeting of client is conducted with presales technical team for requirement gathering.
CRD Sign Off
Based upon pre sales meeting a customer requirement document (CRD) is agreed and signed off.
Work Order Issued
Customer Issues Purchase/Service Order & Mobilization Advance.
Solution is prepared, and deployed as per the agreed CRD.
After soak in period of a week, customer issues a service acceptance certificate & the service become commercially active.